1.1. These Terms of Service (the “Terms”) govern access to and use of the AskOurChurch service, including the onboarding wizard, the administrator dashboard, public church pages hosted at askourchurch.com/{church-name}, embeddable widgets, and any related websites, applications, and features (together, the “Service”), operated by Studio DR sp. z o.o. (“Studio DR”, “we”, “us”, or “our”).
1.2. AskOurChurch is a client-facing product built on the Compendi technology platform. References to “Compendi” describe the underlying engine that powers the Service; the contracting party is Studio DR.
1.3. By creating an account, subscribing to a paid plan, or otherwise using the Service, you (“you”, “Customer”, or the “Church”) agree to be bound by these Terms. If you do not agree, do not use the Service.
1.4. If you accept these Terms on behalf of a church, ministry, association, company, or other organization, you represent that you have authority to bind that organization, and “you” refers to that organization.
3.1. To use the Service you must be at least 18 years old and able to enter into a binding contract.
3.2. Registration uses email verification via a magic link. You are responsible for maintaining the confidentiality of access to your registered email and workspace, and for all activity that occurs under your account.
3.3. You agree to provide accurate, current, and complete information during registration and to keep it updated.
3.4. You are responsible for the acts and omissions of your Administrators and other authorized users.
4.1. The Service turns a church’s video archive (primarily its YouTube channel) and, on eligible plans, uploaded documents, into searchable and conversational content. Core surfaces include the onboarding wizard, the admin dashboard, a public church page, and embeddable widgets.
4.2. Functionality depends on the selected plan. A summary of plan features is presented at sign-up and in the dashboard; commercial terms are set out in the Payment & Subscription Terms.
4.3. Trial and indexing limits. Free and trial usage may be limited (for example, to a bounded number of most-recent videos). Full archive processing may be enabled only after a paid subscription begins.
4.4. We may modify the Service. We may add, change, or remove features. We will not materially reduce the core functionality of a paid plan during a paid term without offering a reasonable remedy (such as a comparable feature or a pro-rata refund).
4.5. Fair use and processing limits. The variable cost of the Service is driven primarily by processing (transcription and indexing) of video content, not by end-user queries. To keep the Service reliable and sustainable for all customers, a fair-use ceiling of 1,000 hours of video processed per workspace per calendar month applies. “Processing” includes initial indexing of newly connected videos and re-processing/re-sync of updated content; it does not limit end-user searches or chat queries against already-indexed content.
a) The monthly allowance resets at the start of each calendar month.
b) If a workspace reaches the ceiling, we may queue, slow, or defer additional processing until the next monthly reset; access to already-indexed content, search, and chat is not interrupted.
c) Where we anticipate a workspace regularly exceeding the ceiling (e.g., very large archives or high-volume channels), we will work with the Customer on a suitable plan or arrangement (including Enterprise terms).
d) We may reasonably adjust the ceiling with prior notice, and we will not reduce it for a paid plan during a paid term without offering a reasonable remedy. Specific per-plan allowances, if any, are described in the Payment & Subscription Terms and/or the dashboard.
e) We may also apply other reasonable technical, rate, and fair-use limits to protect the security, integrity, and stability of the Service.
5.1. The Service uses automated and AI-based methods to index content and generate summaries, search results, and conversational responses. Generated Output is produced automatically from the Customer’s connected content and licensed Bible text.
5.2. Generated Output may be inaccurate, incomplete, or not reflect the intended meaning of the source material. It is provided for informational and pastoral-support purposes only and is not a substitute for the church’s own teaching, pastoral judgment, or professional advice.
5.3. The Customer is responsible for reviewing how the Service represents its content and for the configuration choices (tone, goals, calls to action) it selects. Further detail is provided in the “How Compendi works” / AI disclaimer document.
6.1. The Service makes a church’s video content searchable. The Customer connects its YouTube channel(s) by providing channel or video links. The Service does not integrate directly with YouTube API Services. Instead, it uses a third-party provider, Supadata.ai (“Supadata”), to retrieve video lists, metadata, and transcripts associated with the connected channel(s), which are then indexed by the Service.
6.2. The Customer represents that it has the necessary rights to connect the relevant channel(s) and to allow the Service and its providers to retrieve and process the associated content.
6.3. Video playback is provided through an embedded YouTube player (iframe) on the public page and widgets. Your and your End Users’ use of YouTube for playback is subject to the YouTube Terms of Service (https://www.youtube.com/t/terms) and the Google Privacy Policy (https://policies.google.com/privacy). Embedded players may set cookies; see the Cookie Policy for how this is handled (e.g., privacy-enhanced mode / click-to-load).
6.4. We may change, suspend, or replace the third-party data provider, or modify YouTube-dependent functionality, if required for legal, technical, or compliance reasons. Details on data sourcing are described in the “YouTube content & data sourcing” document. [Legal review: confirm that the method by which Supadata obtains YouTube data is compatible with the YouTube Terms of Service.]
7.1. The Service may display Bible text under public-domain or licensed terms. For the current release, public-domain translations (e.g., KJV, WEB) are used. Additional translations may be added subject to separate licensing and are not guaranteed.
7.2. Attribution and licensing details for Bible text and other third-party materials are set out in the “Bible licensing & attributions” document, which forms part of these Terms.
7.3. The Service relies on third-party services (e.g., hosting, payment processing, the video-data provider Supadata, transcription, and AI providers). Your use of those integrated services may also be governed by the third parties’ own terms.
8.1. As between the parties, the Customer retains all rights it holds in Customer Content. The Customer grants Studio DR a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, index, transcribe, adapt (for formatting and indexing), and display Customer Content solely to provide and improve the Service, including generating Generated Output and displaying it on the Customer’s public page and widgets.
8.2. The Customer represents and warrants that it owns or has the necessary rights and permissions to the Customer Content and that our use of it as permitted here does not infringe any third-party rights or violate any law.
8.3. Publication. The Customer controls whether its public page and widgets are live and what is displayed. The Customer is responsible for the content it makes publicly available through the Service.
9.1. You agree not to, and not to permit any user to:
a) use the Service in violation of any applicable law or third-party rights, including intellectual property, privacy, and data-protection laws;
b) upload or connect content that is unlawful, infringing, defamatory, or that you lack the right to use;
c) attempt to gain unauthorized access to the Service, other accounts, or underlying systems;
d) interfere with or disrupt the integrity or performance of the Service;
e) reverse engineer, decompile, or attempt to derive source code, except to the extent permitted by mandatory law;
f) use the Service to build a competing product, or scrape or extract data other than through provided features;
g) circumvent usage, rate, processing, or fair-use limits, or misrepresent your identity or affiliation;
h) use the Service to generate or distribute spam, malware, or harmful content.
9.2. We may suspend or limit access to investigate suspected violations, protect the Service or third parties, or comply with law. Where practicable, we will give notice.
10.1. Paid plans, prices, billing cycles, taxes, renewals, and refunds are governed by the Payment & Subscription Terms, which are incorporated into these Terms. Payments are processed by our payment provider (e.g., Stripe).
10.2. Unless stated otherwise, subscriptions renew automatically for successive periods until cancelled in accordance with the Payment & Subscription Terms.
11.1. Our processing of personal data is described in the Privacy Policy.
11.2. Where we process personal data on the Customer’s behalf as a processor (for example, End User data collected through the Customer’s public page or widgets), the Data Processing Agreement (DPA) applies and is incorporated into these Terms.
11.3. The Customer is responsible for having a valid legal basis for the personal data it connects, uploads, or collects through the Service, and for providing any required notices to its own members and visitors.
12.1. The Service, including the Compendi platform, software, design system, taxonomy, trademarks (including “AskOurChurch” and “Compendi”), and all related intellectual property, is and remains the property of Studio DR and its licensors. No rights are granted except the limited right to use the Service under these Terms.
12.2. Feedback you provide may be used by us without restriction or obligation.
13.1. We aim to provide a reliable Service but, except where a separate service-level commitment applies (e.g., Enterprise), the Service is provided on an “as available” basis. We may perform maintenance and may experience downtime.
13.2. Support scope depends on the plan. Enterprise service levels, if any, are set out in a separate agreement (MSA/SLA).
14.1. To the maximum extent permitted by law, and except as expressly stated in these Terms, the Service and Generated Output are provided “as is” and “as available” without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy, or non-infringement.
14.2. Nothing in these Terms excludes or limits rights that cannot be excluded or limited under mandatory law, including consumer-protection law.
15.1. To the maximum extent permitted by law, Studio DR shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or related to the Service.
15.2. To the maximum extent permitted by law, Studio DR’s total aggregate liability arising out of or related to the Service in any 12-month period shall not exceed the amounts paid by the Customer for the Service during that period.
15.3. The limitations in this section do not apply to liability that cannot be limited under mandatory law (including for willful misconduct or, where applicable, gross negligence, or for death or personal injury).
To the extent permitted by law, the Customer shall defend and indemnify Studio DR against third-party claims arising from (a) Customer Content, (b) the Customer’s use of the Service in violation of these Terms or law, or c) the Customer’s breach of its representations regarding rights and permissions.
17.1. These Terms apply for as long as you use the Service or maintain an account.
17.2. You may stop using the Service and cancel subscriptions as described in the Payment & Subscription Terms. Deleting a workspace is available in Settings (“Delete workspace”) and results in deletion of associated data in accordance with our retention practices and the DPA.
17.3. We may suspend or terminate access for material breach, non-payment, legal requirements, or risk to the Service or third parties, with notice where practicable.
17.4. Upon termination, the license in Section 8 ends and we will delete or return Customer personal data as set out in the DPA and Privacy Policy, subject to legal retention obligations.
18.1. If you use the Service as a consumer within the meaning of Polish and EU law, you may have a statutory right to withdraw from a distance contract within 14 days.
18.2. For digital services, if you request that the Service begin during the withdrawal period and acknowledge that you will lose the right of withdrawal once the service is fully performed, the right of withdrawal may cease upon full performance. Where a paid service begins during the withdrawal period and you then withdraw, you may owe an amount proportional to what was provided.
18.3. Statutory rights, including under the Polish Act on Consumer Rights and the Civil Code, are not affected by these Terms.
19.1. We may update these Terms. For material changes, we will provide reasonable notice (e.g., by email or in-product notice) before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, you may stop using the Service and cancel in accordance with the Payment & Subscription Terms.
20.1. Complaints may be submitted to [legal-aoc@askourchurch.com]. We will acknowledge and respond within the timeframe required by applicable law.
20.2. Consumers in the EU may use the European Commission’s Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.
21.1. These Terms are governed by the laws of Poland, without prejudice to mandatory consumer-protection rules of the consumer’s country of residence.
21.2. Disputes shall be subject to the courts having jurisdiction under applicable law. For non-consumers, the competent court shall be the court having jurisdiction over the registered office of Studio DR.
22.1. Entire agreement. These Terms, together with the Privacy Policy, DPA, Payment & Subscription Terms, and other documents referenced herein, constitute the entire agreement regarding the Service.
22.2. Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
22.3. No waiver. Failure to enforce a provision is not a waiver.
22.4. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or reorganization.
22.5. Order of precedence. In case of conflict, a separately signed agreement (e.g., Enterprise MSA) prevails over these Terms for the relevant Customer.
Studio DR sp. z o.o.
ul. Malinka 65D/2, 43-460 Wisła, Poland
NIP: 548-10-11-757 · KRS: 0000112221
E-mail: hello@askourchurch.com